Gastroenterology Specialties, P.C. and Lincoln Endoscopy Center, L.L.C.
Scheduling and Billing Policies
“No Show Policy”
Missed appointments without prior notification are considered “No Show” appointments. There will be a $25.00 fee assessed which will need to be paid in full prior to scheduling any further appointments. In the event of the first No Show, you will receive a letter of notification advising you of the No Show. The No Show will be documented in your account ledger and chart. In the event of Two No Shows or missed appointments, Gastroenterology Specialties, P.C. and Lincoln Endoscopy Center, LLC, will no longer provide patient care services either in the Clinic, Endoscopy Center, Hospital or Emergency Room setting. The patient will be advised of the discharge by a certified letter.
“Confirmations”
Please confirm your consultation appointment to avoid cancellation. You will receive a reminder telephone call from our office several days prior to your appointment in which we will advise you that you must confirm your appointment. Please call 467-9019 by 4:00 pm 3 days prior to the appointment or the appointment will be cancelled. If we do not receive medical records by 3:00 pm 2 days prior to the appointment, the appointment will be cancelled.
“Reschedules and Cancellations”
We track cancellations and reschedules. If you reschedule or cancel more than 3 times in one year you may not be allowed to reschedule a visit.
“Late Arrivals”
Late arrival for a scheduled appointment leads to inadequate time to accommodate the remaining patients on the schedule. As such, late arrivals of greater than 10 minutes may not be able to be seen depending on the time available. In addition, those patients who are on the schedule and here at the assigned time will be seen first. We will try to accommodate late appointments if time permits.
“Billing”
Gastroenterology Specialties and Lincoln Endoscopy Center require Deductibles, Coinsurance and Copays to be paid at the time of the visit. This will be collected at the reception desk at check in.
Our office will check your insurance benefits and call you prior to your visit to discuss them with you. It is your responsibility to be aware of the limits of your insurance benefits. Once your insurance has paid, you will become responsible for any balance due. Payment is expected within 30 days of billing. If you are unable to make payment in full at the time of service, payment arrangements must be made prior to the visit. If requests for payments fail to settle an overdue balance, your account may be referred to a collection agency. If you do not have medical insurance and are self-pay, you will be expected to pay for the visit at the time of service.
“Repeat Exams, Tests and Procedures”
After a thorough initial work up by our physicians, it is sometimes necessary to repeat certain exams, tests, or procedures you might have already had done by your primary care or referring doctor.
